Your Customers are Vital to the Success of Your Business —
Do More for Them.

NetworkIP Customer Service provides you and your customers with experienced call center services, enabling you to maintain valuable relationships with your customers.

Since 1998, we’ve made it a top priority to offer the best in customer service. The call center is based in Monterrey, Mexico and focuses on Mexico retail products. Agents speak both English and Spanish and are able to handle calls in under three minutes on average.

Experience Matters But So Does Technology.

Human-to-human communication is our priority, but NetworkIP also understands the importance of utilizing advanced tools to manage, report and review cases. The NetworkIP Customer Service website is fully integrated into the trouble ticketing system, and agents have the ability to complete calls for end-users that need assistance.

NetworkIP Customer Service gives you the ability to download and listen to customer service calls. Additionally, you’ll get weekly reports with daily statistics followed by a monthly roll-up.

NetworkIP is 100% committed to the satisfaction of your customers.

Click to view all services or contact a NetworkIP representative for more information.