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iQTechnology |
iQT quantifies and ensures a more successful end-user experience.
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“If you don’t know your iQT score on a country-by-country basis, you’re operating blindly as a prepaid products and services distributor and missing a key asset in your portfolio. As a NetworkIP customer, you have full access to iQT and you are assured of running your business through the most responsive and the most innovative voice quality management system in the industry.”
Pete Pattullo,
President & CEO |
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NetworkIP® has developed a superior method of quantifying long distance and international termination quality. IQTechnology® is an industry-first method of measurement that is unsurpassed by any other telecommunications carrier in the industry today.
Traditional telecom measures of voice quality, such as ASR (answer-supervision ratio), ACD (average call duration), and PDD (post-dial delay) fail to detect negative voice quality under certain conditions, precisely because these traditional measures fail to model what actual end-users (the people who actually pick up the phone to make telephone calls) experience during a call. NetworkIP’s iQTechnology uses a set of patented algorithms to monitor and analyze end-user call attempts in real time and automatically removes carrier routes that do not meet minimum quality.
iQT monitors and analyzes, in real time, the end-user experience, identifying and pinpointing when callers experience fast-busy signals, dead air, poor audio quality and cut offs. IQ Technology is agnostic to the underlying technologies - VoIP, TDM, etc. - used by carriers connecting the calls. Instead, it focuses on the end-user experience regardless of how the call is connected.
iQT quantifies and ensures a more successful end-user experience. For prepaid distributors and their customers, the results are higher percentages of successful calls, better call quality and fewer trouble tickets. NetworkIP is also the only service bureau where customers can review daily, weekly and monthly iQT scores on a country-by-country basis before they commit to printing and distributing prepaid cards targeted to those destinations.
Since 1998 NetworkIP has set the industry standard for reliability, functionality and ingenuity by offering best quality service, robust network capacity, and patented customer management tools. iQT underscores the company’s commitment to deliver the best connections for our valued distributors of prepaid and stored value products and services.
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